On Your Lot Home Sales Spotlight with Cindy Voyles

Build on your own lot with Cindy Voyles at ICI Homes

Delivering an unforgettable home-building experience requires skill, and ICI Homes customers have a pro in their corner with sales associate Cindy Voyles. Voyles works with ICI Homes’ custom group, ICI Custom Homes. She specializes in On Your Lot projects, which connects property owners with Florida’s Custom Home Builder. “There’s never two of anything,” Voyles says …

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Buying in a Seller’s Market? Build Instead

Buying in a Seller's Market? Build Instead - construction team

The residential real estate market is booming for myriad reasons these days, as the world navigates a global health crisis and economies, industries and communities rebound. Home buyers and sellers are once again creating an active seller’s market as of this writing, and nowhere is that more pronounced than in the luxury home and estate …

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Ready, Set, Go! For A New Season of Outdoor Florida Living

Lanai with summer kitchen and pool - outdoor florida living

It’s springtime and Mother Nature is ringing a giant alarm clock. Let’s get outside! Fortunately for Florida residents, that’s pretty much year-round, but sometimes we can find ourselves stuck in occasional ruts. So, let’s gear up our outdoor living areas for a new season. Renewal is all around us, and we at ICI Homes promise …

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How to Enjoy Your Florida Sunroom

How to Enjoy Your Florida Sunroom - ICI Cameron AN 5476 77 78 79 80 81 82 tonemapped

If regional real-estate terminology isn’t your area of expertise, don’t be flummoxed by some of the descriptions you hear when shopping for a new custom Florida home. “Lanai” is one. It’s Hawaiian in origin, but basically means covered outdoor living space in a tropical environment. Think patios and porches. Another common term is “Florida room.” …

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Awesome Customer Service is Part of ICI Homes’ DNA

Awesome Customer Service is Part of ICI Homes’ DNA - builder customer

In the third blog of our series on how ICI Homes earns such eye-opening customer service ratings — a sparkling 96 percent as of this writing — let’s review East Central Florida Division President Samuel D. Morrisett’s Part I summation of how we approach customer satisfaction. “There are three things that are critical,” Morrisett says …

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Attitude and Expertise: ICI Homes’ Top Customer Service Tools

Attitude and Expertise: ICI Homes’ Top Customer Service Tools - customer service 2

Earlier on the ICI Homes Blog, we discussed the importance of homebuilders’ customer service ratings and how our own — at 96 percent — leaves the current industry standard in its dust. We’re extremely grateful for the many homeowners willing to give us a big thumbs-up. But how does that happen? It has much to …

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