Thinking of making the move to the Daytona Beach area? Learn more about the happenings and housing options at the world’s most famous beach. Information includes the nearby cities of Port Orange, Ormond Beach, Palm Coast and St. Augustine.
GalleryAwesome Customer Service is Part of ICI Homes’ DNA
In the third blog of our series on how ICI Homes earns such eye-opening customer service ratings — a sparkling 96 percent as of this writing — let’s review East Central Florida Division President Samuel D. Morrisett’s Part I summation of how we approach customer satisfaction.
“There are three things that are critical,” Morrisett says of customers’ expectations. “They want the home they choose to be built on time, they want it delivered 100 percent complete at closing, and they want timely warranty service.”
Let’s use Morrisett’s stomping grounds as a case study.
Walking the talk
Like all our divisions, East Central Florida […]
GalleryAttitude and Expertise: ICI Homes’ Top Customer Service Tools
Earlier on the ICI Homes Blog, we discussed the importance of homebuilders’ customer service ratings and how our own — at 96 percent — leaves the current industry standard in its dust.
We’re extremely grateful for the many homeowners willing to give us a big thumbs-up.
But how does that happen?
It has much to do with ICI Homes’ history and mandates as it does with performance.
Here’s why attitude and expertise are two of our top customer service tools.
We know what we’re doing
Headquartered in Daytona Beach, with divisions in West Central, North and East Central Florida, ICI Homes has built custom homes […]
GalleryNeed a Top-Rated Home Builder? Ask ICI Homes’ Customers
When you build a new custom Florida home with ICI Homes, one of the things you’ll receive is a customized experience.
Yes, you’ll be able to choose your interior paint colors. And a floor plan that fits your household. You’ll have more information than you can absorb thanks to our fully stocked website, on-site brochures and friendly sales personnel.
Also know this: at ICI Homes, a customized experience means more than those basics.
Our method isn’t a maximum-units-moved-per-month pipeline. You won’t be stuck with a cookie-cutter home that looks like everyone else’s. Nor will you have trouble getting anyone associated with the […]
GalleryPssst! People Are Moving to These Florida Places
Searching for a new custom Florida home? We’ve got some good news for you. The Sunshine State is home to several of the statistically rated “best places to move” in 2019.
Actually, it’s been a top North American destination since the late 19th century. But modern-day people on the move think so too, and we at ICI Homes are here with one of the more recent studies that proves it.
In late May 2019, U.S. News & World Report published, “The 25 Best Places People are Moving to in 2019.” The company’s editors and researchers mined extensive U.S. Census Bureau data […]
GalleryPort Orange: Come Live in One of Florida’s Safest Cities
The Port Orange area is a happening place in Florida, and we’ve got just the spot for you.
Our Woodhaven community is our newest residential offering in this area. It features a range of single-family homes and townhomes, plus great amenities such as a gated entrance, swimming pool, cabana, and playground.
But, we have another reason for singling out Woodhaven and its Port Orange address. The city of Port Orange — one of several historic, booming municipalities that comprise the greater Daytona Beach area — recently was named the second safest city in Florida by SafeWise.com.
The reasons why come from the […]
Gallery“Food Brings Hope” Charity Teaches Children About Construction Careers
Several years ago, Forough Hosseini, wife of ICI Homes’ founder Mori Hosseini and executive at ICI Homes herself, founded Food Brings Hope. Food Brings Hope is a non-profit that provides assistance for hundreds of homeless and economically disadvantaged children in Volusia and Flagler counties. She founded the program after meeting homeless children in the school system who were friends of her daughters.
Recently, 105 students from Volusia County schools who are a part Food Brings Hope’s TeenZone program went to ICI Homes’ new Mosaic home site off of LPGA Boulevard to learn about careers in home construction. The students who […]
GalleryICI Homes Wins Five Awards at Flagler County Parade of Homes 2019
The Flagler County Parade of Homes 2019 awards results are in. ICI Homes is proud to announce that we took home 5 awards this year! We had entries in our Ormond Beach community of Plantation Bay Golf and Country Club, as well as in Palm Coast for our “On Your Lot” division.
This year’s winners
The Egret II in Plantation Bay:
• The Parade of Homes Award of Excellence
• The Realtor Choice Award: 2nd Place for $525,000 and Above
The Blossom II in Plantation Bay:
• The Parade of Homes Award of Excellence
The Serena in Plantation Bay:
• Grand Award
The Juliette in Palm Coast:
• The Parade […]
GalleryWoodhaven Grand Opening Featured in the Port Orange Observer
Our newest community, Woodhaven in Port Orange, hosted our public Grand Opening event on Saturday, March 9th. The event was featured recently in an article in the Port Orange Observer, and included quotes from both an interested customer and a future resident who offered praise for the new community.
The Observer also interviewed our sales staff. We offered some information about what features and amenities this amazing new neighborhood will have.
Three single-family model homes were unveiled, with two townhomes models to be completed within the next month. According to Michelle Llanos, sales manager for ICI Homes, the neighborhood will provide […]
GalleryNews Journal Article: Mori Hosseini set to unveil ‘best project yet’ in Port Orange
The News Journal featured an article about our newest community, Woodhaven in Port Orange, just in time for our Grand Opening. We are excited to unveil this new community to you!
Hosseini’s company ICI Homes on Saturday will hold a grand opening for the first model homes in his newest development, a community in Port Orange called Woodhaven.
The gated community will be located along the west side of Interstate 95 and north side of Pioneer Trail. It will cover more than 1,000 acres and upon full buildout have as many as 1,338 homes and apartment units as well as a […]
GalleryOur Guide to St. Augustine’s Historic District
St. Augustine. It’s one of the oldest places in the United States and one of the most heavily visited.
We at ICI Homes promise it’s worth it. The Ancient City is less than 50 miles south of Jacksonville and under 100 miles north of Daytona Beach. That makes it the perfect day trip for residents in many of our communities! It’s the nation’s oldest city (founded in 1565) and contains many structures that are “the oldest” in some guise.
You’ll find six centuries of architecture, history and just plain “wow” moments. It’s also easy to find great photo opportunities and food and drink.
Let’s […]