Learn about Florida’s Custom Home Builder, ICI Homes. In business for nearly 40 years, ICI Homes is known for high quality custom homes built at an affordable price. ICI Homes is consistently ranked among the nations top 100 builders by Builder magazine.

Awesome Customer Service is Part of ICI Homes’ DNA

In the third blog of our series on how ICI Homes earns such eye-opening customer service ratings — a sparkling 96 percent as of this writing — let’s review East Central Florida Division President Samuel D. Morrisett’s Part I summation of how we approach customer satisfaction.

“There are three things that are critical,” Morrisett says of customers’ expectations. “They want the home they choose to be built on time, they want it delivered 100 percent complete at closing, and they want timely warranty service.”

Let’s use Morrisett’s stomping grounds as a case study.
Walking the talk
Like all our divisions, East Central Florida […]

Attitude and Expertise: ICI Homes’ Top Customer Service Tools

Earlier on the ICI Homes Blog, we discussed the importance of homebuilders’ customer service ratings and how our own — at 96 percent — leaves the current industry standard in its dust.

We’re extremely grateful for the many homeowners willing to give us a big thumbs-up.

But how does that happen?

It has much to do with ICI Homes’ history and mandates as it does with performance.

Here’s why attitude and expertise are two of our top customer service tools.
We know what we’re doing
Headquartered in Daytona Beach, with divisions in West Central, North and East Central Florida, ICI Homes has built custom homes […]

Need a Top-Rated Home Builder? Ask ICI Homes’ Customers

When you build a new custom Florida home with ICI Homes, one of the things you’ll receive is a customized experience.

Yes, you’ll be able to choose your interior paint colors. And a floor plan that fits your household. You’ll have more information than you can absorb thanks to our fully stocked website, on-site brochures and friendly sales personnel.

Also know this: at ICI Homes, a customized experience means more than those basics.

Our method isn’t a maximum-units-moved-per-month pipeline. You won’t be stuck with a cookie-cutter home that looks like everyone else’s. Nor will you have trouble getting anyone associated with the […]

ICI Homes Building “Home from the Heart” for Builders Care

Like lending others a helping hand when they need it? So do we!

ICI Homes is proud to participate in a Builders Care project in one of metro Jacksonville’s newest and most exciting communities — eTown.

This nascent master-planned community on the city’s southeastern flank is just getting started, and ICI Homes is proud to be among its select builders. One of the first homes we’re constructing here is a “Home from the Heart” fundraiser for Builders Care, the non-profit organization that helps elderly and disabled folks in northeast Florida with no-to-low-cost home repairs, construction or reconstruction.

We’re pitching in by building […]

ICI Homes Featured in the Tampa Bay Relocation Guide

Thank you to our friends at Berkshire Hathaway Home Services for featuring us in their Tampa Bay Relocation Guide!

The relocation guide features information about Tampa Bay area State Parks, schools, jobs, theme parks, shopping, and so much more. Of course, local homes are also included – such as the communities ICI Homes builds in. You can find us in FishHawk Ranch in Lithia, Bexley in Land O’Lakes, and Asturia in Odessa.

Ready for your custom ICI Home in Tampa? Talk to us here.

ICI Homes Wins Three Awards at Parade of Homes Jacksonville 2019

The 2019 Parade of Homes Jax Awards are in. ICI Homes is proud to announce that we took home 3 awards this year! We had winners in our Magnolia Preserve at Julington Creek community in St. John’s and in Tamaya in Jacksonville.
This year’s winners

The Egret V at Magnolia Preserve:

The Gold Award for the $1,000,000 – $1,050,000 Price Range
People’s Choice Awards for Best Interior Design

The Brooke at Tamaya:

The Gold Award for the $900,00 – $940,000 Price Range

ICI Homes Wins Eight Awards at Volusia County Parade of Homes 2019

The Volusia County Parade of Homes 2019 awards results are in. ICI Homes is proud to announce that we took home 8 awards this year! We had winners in our Ormond Beach communities of Chelsea Place and Plantation Bay Golf and Country Club, as well as in our Daytona Beach community of Mosaic, Brown’s Landing in Port Orange, and the brand new Woodhaven in Port Orange.
This year’s winners
The Arbor II in Plantation Bay:
• The Grand Award for Townhomes

The Egret II in Plantation Bay:
• The Grand Award

The Costa Mesa in Plantation Bay:
• The Grand Award

The Costa Mesa in Woodhaven:
• The Grand Award

The […]

ICI Homes Wins Five Awards at Flagler County Parade of Homes 2019

The Flagler County Parade of Homes 2019 awards results are in. ICI Homes is proud to announce that we took home 5 awards this year! We had entries in our Ormond Beach community of Plantation Bay Golf and Country Club, as well as in Palm Coast for our “On Your Lot” division.
This year’s winners
The Egret II in Plantation Bay:
• The Parade of Homes Award of Excellence
• The Realtor Choice Award: 2nd Place for $525,000 and Above

The Blossom II in Plantation Bay:
• The Parade of Homes Award of Excellence

The Serena in Plantation Bay:
• Grand Award

The Juliette in Palm Coast:
• The Parade […]

ICI Homes Wins Three Awards in Tampa Bay Parade of Homes 2019

We are excited to announce that ICI Homes has won three awards in this year’s Tampa Bay Parade of Homes. Our models in Asturia in Odessa, Florida and FishHawk Ranch in Lithia, Florida both took home awards.
This year’s awards

The Serena in Asturia: The Silver Award for the $500-$549k Price Range

The Serena in Asturia: Best in Class for Merchandising

The Shenandoah at FishHawk Ranch: The Grand Award for the $1 Million – $1.2 Million Price Range
Multi-year award winners
Not only did both our Serena model home and Shenandoah model home win awards this year, but both were also winners in previous Parade […]

Asturia, Bexley, and FishHawk Featured in the Laker/Lutz News

ICI Homes was featured in The Laker/Lutz News early this year for our work in our three Tampa area communities.
“Because so many families are currently buying homes while the economy is booming and interest rates remain low, ICI Homes is building inventory homes in all three communities, with several homes ready now.” Reads the news feature.
The article highlights on plans for Phase III in Asturia, our remaining three homes in Bexley, and the 15 remaining homesites in our Westlake community in FishHawk. There is even mention of ICI as one of the few builders offering an On Your Lot […]